Petaluma Health Center (PHC) believes that high-quality healthcare must be accessible to everyone we serve. Accessibility is a core part of how we deliver patient-centered care online as well as in person. Our website, phealthcenter.org, and the digital tools we offer to patients are designed to meet recognized accessibility standards and to work well with assistive technologies.
This statement applies to the public-facing website at phealthcenter.org, including all subpages we operate directly. It does not cover third-party platforms (such as our patient portal, MyChart) that are governed by their vendors’ own accessibility statements; those statements are linked from the relevant pages where applicable.
Our website is designed to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, published by the World Wide Web Consortium (W3C). WCAG 2.1 AA is the technical standard referenced by Section 508 of the Rehabilitation Act and by Title II and Title III of the Americans with Disabilities Act (ADA) for state and local government programs and places of public accommodation.
More information about WCAG 2.1 is available from the W3C Web Content Accessibility Guidelines (WCAG) 2.1 specification.
Petaluma Health Center takes the following measures to support the accessibility of our digital services:
phealthcenter.org is designed to be compatible with the following combinations of browsers and assistive technologies on current and one prior major version:
The website may not display or function as intended in older or unsupported browsers.
Accessibility of phealthcenter.org relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
These technologies are relied upon for conformance with the accessibility standards used.
Some content on our site is provided by third parties (for example, embedded maps, videos, the patient portal, and online payment tools). We work with our vendors to support the accessibility of these tools. If you encounter a barrier in any third-party content on our site, please let us know and we will help you obtain the information or service in another way.
Petaluma Health Center
Attn: Accessibility
1179 North McDowell Blvd
Petaluma, CA 94954
If you have made a complaint about accessibility on our site and are not satisfied with our response, you may file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights or the U.S. Department of Justice Civil Rights Division. As a federally funded health center, Petaluma Health Center does not discriminate on the basis of disability in the provision of our services or in access to information about them.
This Accessibility Statement was last reviewed and updated on April 27, 2026. It is reviewed at least annually and whenever significant changes are made to phealthcenter.org. The statement was prepared in accordance with guidance from the W3C Web Accessibility Initiative.
Approved by the Petaluma Health Center Communications & Compliance team.