Please arrive 15 minutes before your scheduled appointment time. There may be a form or application to fill out in order to enroll in one of our many insurance programs. These forms/applications must be completed before seeing a medical provider.
A medical provider is available to take your urgent call when the Petaluma Health Center is not open, 7 days a week, and will be contacted by our answering service when you call our main phone.
A medical provider is available to take your urgent call when the Petaluma Health Center is not open, 7 days a week, and will be contacted by our answering service when you call our main phone.
We offer comprehensive medical, dental, vision, mental health, acupuncture, chiropractic, pediatric, women’s health and specialty care, as well as wellness groups and support services.
Learn more on our Services page.
Our triage/advice nurse assists patients in determining if an office visit is necessary. They can also clarify questions about medications and lab results and offer advice to patients per medical protocol.
To contact our triage/advice nurse, call (707) 559-7500.
Please bring the following to your appointment:
Please let us know when you arrive if you have had a change in address or telephone number.
We require all medical services to be paid for at the time of service. We accept credit cards, debit cards, cash and checks. We also have a payment plan for those who need to pay for services over several months. Patients can set up recurring payments on a balance due by calling our Billing Department at (707) 559-7677.
You may qualify for financial assistance based on your income level. We can determine this at the time of your visit. Petaluma Health Center provides culturally and linguistically competent care to all members of our community regardless of ability to pay.
Sliding scale is a discount program offered to patients who pay out of pocket that is based on their income levels. A patient with a smaller income will pay less than a patient with a larger income. All patients who qualify for this program should apply for Medi-Cal insurance within 90 days of their appointment.
Please see our Insurance & Costs page for more information.
If you need to sign up for health insurance, please call us at (707) 559-7500 to set up a meeting with a Certified Enrollment Counselor.
Please review this document in preparation for your meeting with a certified enrollment counselor:
Medi-Cal
Medicare
Health Net
Blue Cross
Blue Shield
Aetna
Tricare
Western Health Advantage
Various state programs
Others
Our Certified Enrollment Counselors (CECs) are responsible for facilitating access to quality health care and connecting patients with resources, such as transportation.
Please call us at (707) 559-7500 to make an appointment with one of our CECs for support.
