Insurance & Costs

Petaluma Health Center provides culturally and linguistically competent care to all members of our community regardless of ability to pay.

Patient Support

Our Certified Enrollment Counselors (CECs) are responsible for facilitating access to quality health care, insurance, and education for all members of the community, especially the uninsured and under-insured.

Our CECs assess and enroll patients in various programs such as Covered California, Medi-Cal, Medicare, CMSP, Healthy Families, Healthy Kids, Partnership HealthPlan, Petaluma Health Center’s Sliding Scale program, CalFresh and others. They also connect patients with resources such as housing, transportation, food, etc.

Petaluma Health Center administrative staff member seated at a workstation, managing patient scheduling and care coordination tasks.

Patient Forms

Sliding Fee Scale Eligibility

If you don’t have insurance, you may qualify for financial assistance based on your income level. The document below outlines eligibility criteria and service rates by income and family size.

Sliding Fee Scale Enrollment

Patients without insurance who are requesting discounted services are required to complete a Sliding Scale Application. Please print the form below, fill out and bring along to your appointment.

Health Insurance Enrollment

If you need to sign up for health insurance, the document below contains a checklist that will help you prepare for your meeting with a Certified Enrollment Counselor.

Frequently Asked
Questions

Our staff is available year round to answer questions and assist with insurance enrollment, at any time. To schedule an appointment with one of our Certified Enrollment Counselors, call us at (707) 559-7500.
I don’t currently have health insurance, what should I do?

The Marketplace, also known as the Exchange is where those that are uninsured can purchase health insurance. In California, this will be run by the state’s program, Covered California, and you can sign up by phone, online, or in person. Other information regarding cost and eligibility are also available through the site https://coveredca.com.

Legal residents of California cannot be denied coverage for a pre-existing medical condition and do not need to pass a medical exam. Coverage will include preventive care, immunizations, screenings, emergency care, laboratory services, prescriptions, mental health services, maternity, newborn and pediatric care.

Petaluma Health Center offers drop-in hours and scheduled appointments to meet with a certified enrollment counselor that can assist you in choosing a plan that’s right for you. We can also help you enroll in other programs you may be eligible for.

For an appointment, call our main line (707) 559-7500.

To qualify for subsidized coverage, you must go through the Marketplace. You may qualify for financial assistance based on income requirements.

Financial assistance includes:

  • Premium Assistance: Tax credits that reduce monthly payments
  • Cost-sharing subsidies: Reduction of expenses at the time of care, including co-payments, deductibles, or other costs.
  • Medi-Cal assistance: Free health coverage for those with qualifying incomes or disabilities

Adults with income up to 138 percent of the Federal Poverty Level and parents with an income between 106 percent and 138 percent of the Federal Poverty Level are eligible for Medi-Cal.

Petaluma Health Center also offers a sliding scale which patients may qualify for in addition to Medi-Cal.

Three options are available if you qualify to receive assistance to pay for your premiums:

  1. You can receive monthly assistance to reduce costs for the monthly premiums
  2. You can receive the government assistance as a tax credit at the end of the year
  3. You can take a percentage of the monthly assistance and receive the rest as a tax credit*

*This option is encouraged for individuals whose income changes throughout the year.

Covered California will use the information that was shown on your most recent tax return. If there will be a drastic income change on your tax returns, you can provide Covered California with an appropriate income estimate. Covered California will compare the two incomes and if there is a discrepancy then the consumer is responsible for paying back any assistance that was given when not needed.

A person will not be required to obtain coverage if they:

  • Have religious reasons for not purchasing coverage
  • Cannot afford coverage due to financial hardship
  • Are a members of an Indian tribe
  • Are incarcerated
  • Are an undocumented immigrant
  • Are not required to file taxes

However, individuals must provide documentation to meet these criteria.

Please visit https://coveredca.com/FAQs/

The costs for name-brand prescriptions will depend on the plan and tier an individual purchases.

If you have insurance through your employer, you can change your plan during the employer’s enrollment period.

If you have individual private insurance, you can cancel your insurance plan any time of the year.

If you have private insurance through Covered California, you can only change your coverage during the enrollment period or with a life changing event.

If you are a parent of a young adult, you do not have to provide insurance for your child. But, if you claim your child as a dependent on your taxes, then they will not be able to purchase their own coverage through Covered California.

Yes, but only if the married couple files their taxes separately.